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Grupos InteligentesGI

Fallback Settings for Full Groups

When all groups in your redirector are full, you don’t have to lose the lead. Grupos Inteligentes allows you to configure fallback pages to keep your sales funnel active.

What is Fallback?

Section titled “What is Fallback?”

Fallback is the “Plan B” for your redirector. When a lead accesses your link and there are no more available slots in any group, the system can:

  1. Display a waitlist page (Scale) — the visitor leaves their contact and you receive the lead automatically
  2. Redirect to an alternative page — the visitor is sent to a URL of your choice

Full Group Message

Section titled “Full Group Message”

This is the text shown on the user’s screen when there are no more available slots in any group.

  • What to enter: An informative message that offers alternatives
  • Examples:
    • “All groups are currently full. Join our waitlist!”
    • “Oops! Group full. Click here to be notified when a spot opens.”
    • “No slots available. Please try again in a few minutes.”
  • Limit: Up to 64 characters
  • When it’s useful: Keeps the user informed and avoids frustration
  • About this field: This message ALWAYS appears when groups are full. If you don’t write anything, a default system message is shown automatically.

Fallback URL

Section titled “Fallback URL”

This is the address where the user will be automatically redirected when all groups are full.

  • Use for:
    • Waitlist page
    • Registration form
    • WhatsApp direct link
    • Product page
    • Any other backup page you want
  • Format: Must be a valid URL (must start with http:// or https://)
  • Limit: Up to 2048 characters
  • Important: For the redirect to work, this field MUST be filled in. If left blank, the user will only see the message above but will NOT be sent to any page.

Waitlist Page (Scale)

Section titled “Waitlist Page (Scale)”

Instead of redirecting to an external URL, you can enable the waitlist page. With it:

  • The system automatically displays a capture page when groups are full
  • The visitor can leave their name and email
  • You receive the leads in the redirector’s Leads tab
  • You can export leads as CSV

For more details, see the complete waitlist and lead capture guide.

Practical Example

Section titled “Practical Example”

You’re running a big launch:

  1. Configure your waitlist page URL in the fallback field
  2. Set up a friendly message informing that groups are full
  3. When a group fills up, the lead is automatically sent to your waitlist page
  4. You don’t lose the lead even when there are no available slots in groups

How to Configure Fallback

Section titled “How to Configure Fallback”
  1. Access the Redirectors menu.
  2. Click the View button on the desired redirector.
  3. Click the Settings tab.
  4. Scroll to the Fallback section.
  5. In the Fallback mode field, choose:
    • Waitlist page (Scale) — automatic lead capture
    • Redirect URL — sends the visitor to an external page
  6. If you chose Redirect URL, fill in the fields:
    • Full group message
    • Fallback URL
  7. Click Save changes.

Configuration of destination URL for full groups

Benefits of Fallback

Section titled “Benefits of Fallback”
  • Never lose a lead: Even when all groups are full, you can collect information or offer alternatives
  • Full control: You decide where the lead should go
  • Flexibility: You can change the fallback URL at any time
  • Better experience: The user doesn’t see an error page, but a useful one

Usage Tips

Section titled “Usage Tips”
  • Create a professional waitlist page to capture leads when there are no slots
  • Use a direct WhatsApp link as fallback for immediate attention
  • Combine with trackers to measure how many leads are captured through fallback
  • Monitor how often fallback is triggered to plan for more groups

Next Steps

Section titled “Next Steps”